1. Acceptance of these Terms
These Terms of Service (“Terms”) form a binding agreement between you and SentryHire regarding the website, marketplace, account portal, communications, payment features, verification program, and related services (collectively, the “Service”). By creating an account, purchasing a product or subscription, posting content, submitting an application, or otherwise using the Service, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility and authority
You must be at least 18 years old and legally capable of entering a contract. If you use the Service for a company or other organization, you represent that you are authorized to bind it to these Terms. The Service is not available to anyone prohibited from using it under applicable law or previously removed for serious or repeated violations.
3. SentryHire’s role
SentryHire provides technology that helps security professionals and employers publish and discover opportunities, exchange applications and messages, organize hiring activity, and request limited verification. Unless expressly stated otherwise, SentryHire is not an employer, staffing agency, security guard company, background-check company, consumer-reporting agency, payroll provider, insurer, licensing authority, law-enforcement agency, or agent of any user. SentryHire does not control employment decisions or guarantee a job, applicant, interview, hire, wage, schedule, workplace, license, credential, company, review, or user identity.
Employers and applicants are solely responsible for evaluating one another, conducting lawful interviews and background checks, confirming licenses and credentials with the issuing authority, agreeing to employment terms, and complying with wage, labor, tax, immigration, licensing, insurance, safety, anti-discrimination, and other applicable laws.
4. Accounts and security
You must provide accurate, current information; verify your email address; maintain only accounts you are authorized to use; protect your password and session; and promptly notify SentryHire of suspected unauthorized access. You are responsible for activity conducted through your account unless prohibited by law. You may not impersonate another person, create a misleading company profile, transfer an account without permission, or attempt to bypass access controls. We may require additional verification before restoring access or processing sensitive requests.
5. Applicant obligations
Applicants must submit truthful, relevant, and lawfully obtained information. You may not misrepresent identity, experience, service history, employment authorization, licenses, certificates, training, availability, or qualifications. Applicant-entered credentials are not independently verified unless the Service expressly displays a SentryHire verification designation. Even then, the applicant must maintain all credentials required for a position and disclose expiration, suspension, revocation, or material changes. Do not upload Social Security numbers, full government identification numbers, financial account information, medical records, classified information, protected law-enforcement information, an active military common access card, or other information not reasonably required by the stated verification process.
6. Employer obligations
Employers must have authority to recruit for every listed position and must provide accurate company, job, pay, schedule, location, licensing, uniform, benefit, and employment information. Employers may not post nonexistent, misleading, duplicate, discriminatory, expired, unlawful, commission-only, fee-for-application, multi-level-marketing, or data-harvesting opportunities. Employers may use applicant information only for legitimate hiring and related legal obligations, must restrict access to authorized personnel, and must provide any notices or obtain any consents required for background checks, automated employment tools, recording, monitoring, or other screening.
Employers are solely responsible for compliance with the Fair Credit Reporting Act when using consumer reports; federal, state, and local equal-employment and salary-transparency laws; applicable security-business and guard-licensing rules; and all employment, wage-and-hour, worker-classification, immigration, accommodation, and workplace-safety requirements.
7. Verification program
A verification badge means only that SentryHire reviewed the specific materials available at the time under its then-current process. It is not a government endorsement, security clearance, background check, guarantee of fitness, guarantee of current standing, or substitute for direct confirmation with an issuing agency. Verification may be denied, limited, suspended, or removed when information is incomplete, expired, inconsistent, unverifiable, misleading, or later disputed. SentryHire may request additional information but does not promise to verify every claim.
8. User content and license
“User Content” includes listings, profiles, résumés, screening responses, reviews, messages, documents, logos, and other material submitted to the Service. You retain ownership of your User Content. You grant SentryHire a worldwide, nonexclusive, royalty-free license to host, store, reproduce, format, display, transmit, and otherwise use User Content only as reasonably necessary to operate, secure, improve, and promote the Service and to comply with law. This license ends when the content is deleted, except for copies lawfully retained in backups, records, shared applications, moderation evidence, or legal files.
You represent that you have the rights and lawful basis needed to submit User Content and that it does not violate privacy, publicity, intellectual-property, contractual, confidentiality, or other rights. SentryHire may remove, restrict, or preserve content when reasonably necessary to enforce these Terms or law.
9. Reviews, messages, and community conduct
Reviews must reflect a genuine current or former employment experience and may not contain threats, harassment, slurs, doxxing, confidential information, knowingly false factual claims, extortion, retaliation, advertising, or content submitted for compensation. An “anonymous” review may conceal the reviewer’s public name but does not make the submission untraceable to SentryHire. Messages must relate to legitimate employment or account activity. Users may report suspected abuse; SentryHire may investigate but is not obligated to adjudicate private disputes.
10. Prohibited conduct
You may not: violate law; discriminate unlawfully; exploit or harass another person; scrape or harvest data; send spam; sell applicant information; upload malware; probe or disrupt security; reverse engineer the Service except where law permits; use bots to create accounts or applications; circumvent fees, limits, moderation, or authentication; access another user’s data without authorization; use the Service to train a competing model or database; or use information obtained through SentryHire for stalking, surveillance, identity theft, fraud, or any non-hiring purpose.
11. Fees, subscriptions, and Stripe
Paid employer features may include one-time listing credits and recurring subscription plans. The price, billing interval, included active-job limit, and other material terms shown at checkout are part of these Terms. Payments are processed by Stripe and are also subject to Stripe’s applicable terms. You authorize the stated charge and, for subscriptions, recurring charges until cancellation. You are responsible for applicable taxes except taxes based on SentryHire’s income.
Subscriptions may be canceled through the available billing portal and ordinarily remain active through the end of the paid billing period. Except where required by law or expressly stated at checkout, fees are nonrefundable, partial periods are not prorated, and used listing credits are not restored. Failed, reversed, disputed, or overdue payments may result in suspension of paid features or listings. SentryHire may change future prices with advance notice required by law; a price change does not retroactively alter a completed one-time purchase.
12. Electronic communications
You consent to receive agreements, disclosures, receipts, security alerts, verification links, password-reset messages, billing notices, application updates, hiring messages, verification decisions, invitations, and other transactional communications electronically. You may manage optional job-alert preferences where available, but essential service communications cannot be disabled while the related account or transaction remains active.
13. Intellectual property
The Service, including its software, interface, design, text, graphics, SentryHire name and logos, and non-user content, is owned by or licensed to SentryHire and protected by applicable laws. Except for the limited right to use the Service under these Terms, no rights are granted. You may not use SentryHire branding in a manner that suggests endorsement, affiliation, verification, or partnership without written permission.
14. Third-party services and links
The Service relies on or links to third parties, including Cloudflare, Stripe, ZeptoMail, employers, and external websites. Third-party services are governed by their own terms. SentryHire is not responsible for third-party content, availability, security, employment practices, payment decisions, or privacy practices.
15. Suspension and termination
You may stop using the Service at any time. SentryHire may restrict, suspend, or terminate access; remove content; close listings; revoke verification; or preserve records when reasonably necessary to address nonpayment, risk, suspected fraud, unlawful conduct, security threats, harm to users, or violation of these Terms. When practical, we may provide notice and an opportunity to correct the issue. Provisions that by their nature should survive termination—including ownership, payment obligations, disclaimers, limitations, indemnity, and dispute terms—will survive.
16. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SENTRYHIRE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. SENTRYHIRE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY USER, LISTING, REVIEW, DOCUMENT, CREDENTIAL, VERIFICATION, MESSAGE, PAYMENT, OR OUTCOME IS ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.
17. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENTRYHIRE AND ITS OWNERS, PERSONNEL, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OPPORTUNITIES, OR GOODWILL; EMPLOYMENT OR HIRING DECISIONS; USER CONDUCT; OR UNAUTHORIZED ACCESS, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID SENTRYHIRE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
18. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless SentryHire and its owners, personnel, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, and reasonable legal fees arising from your User Content, use of the Service, employment or hiring activity, violation of these Terms or law, or infringement of another person’s rights. This obligation does not apply to the extent a claim results from SentryHire’s own unlawful conduct.
19. Disputes, arbitration, and class waiver
Please read this section carefully; it affects legal rights. Before filing a claim, you and SentryHire agree to send a written notice describing the dispute and requested relief to legal@sentryhire.com and attempt in good faith to resolve it for 30 days.
Except for eligible small-claims matters and requests for temporary injunctive relief involving unauthorized access, misuse, or intellectual property, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration provision. Arbitration may occur by video, telephone, documents, or in person in New York County, New York, as the rules and arbitrator permit.
YOU AND SENTRYHIRE WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. Relief may be awarded only to the individual party. You may opt out of arbitration by emailing legal@sentryhire.com within 30 days after first accepting these Terms, with your name, account email, and a clear statement that you opt out. If this arbitration section is found unenforceable as to a claim, that claim will be resolved exclusively in the state or federal courts located in New York County, New York, and each party consents to personal jurisdiction there.
20. Governing law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 19. Mandatory consumer protections of your home jurisdiction remain applicable where they cannot lawfully be waived.
21. Changes to the Service or Terms
We may modify the Service and these Terms. Material changes will be posted with an updated date and additional notice when required. Changes apply prospectively from their effective date. If you do not agree to revised Terms, you must stop using the Service and cancel any recurring subscription before its next renewal.
22. General terms
These Terms and incorporated policies are the entire agreement concerning the Service. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without written consent; SentryHire may assign them in connection with a reorganization, financing, merger, acquisition, or sale. Headings are for convenience. “Including” means “including without limitation.” No third party is a beneficiary of these Terms.
23. Contact
Legal notices and questions about these Terms may be sent to legal@sentryhire.com. Billing support may be requested through the authenticated billing portal or the contact information made available within the Service.